Privacy Policy

Last updated: 15/09/2025


At Looke Jobe Ltd, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website www.lookejobe.com or purchase from us.

1. Who We Are

  • Company: Looke Jobe Ltd
  • Registered Address: 189 Milton Road, Waterlooville, Hampshire, PO8 8SF
  • Email: admin@lookejobe.com
  • We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Shopify as Our Data Processor

  • Our store is hosted on Shopify Inc.
  • Shopify provides us with the online ecommerce platform that allows us to sell our products.
  • When you provide personal data (e.g., name, email, address, payment details), it is stored securely on Shopify’s servers.
  • Shopify acts as a data processor on our behalf.
  • Shopify may store and process your data outside the UK, including in Canada and the United States, but ensures lawful safeguards through Standard Contractual Clauses (SCCs).
  • For more information, see Shopify’s Privacy Policy.

3. What Data We Collect

We may collect:

  • Identity data: name, title.
  • Contact data: email, phone number, billing/shipping address.
  • Order data: purchase history, payment details (processed securely we never store full card numbers).
  • Technical data: IP address, browser type, device information.
  • Usage data: browsing behaviour on our website.
  • Marketing preferences: your consent for newsletters or promotions.

4. How We Use Your Data

  • We use your personal data to:
  • Process and deliver your orders.
  • Communicate with you about purchases, returns, or enquiries.
  • Improve our website, products, and services.
  • Send marketing emails (only if you opt in).
  • Comply with legal, tax, and regulatory obligations

5. Sharing Your Data

We may share your data only with:

  • Service providers: couriers, payment processors, IT and analytics providers.
  • Legal authorities: if required to comply with law or regulation.
  • Marketing platforms: only with your consent (e.g., newsletter providers, advertising partners).

We do not sell your data to third parties.

6. Legal Basis for Processing

  • We process your data on these legal grounds:
  • Contract: to fulfil your order.
  • Legal obligation: to comply with UK law.
  • Consent: for marketing communications.
  • Legitimate interest: to improve our services and prevent fraud.

7. Data Retention

  • We keep your data only as long as necessary to provide services and comply with legal obligations.
  • Order records may be retained for up to 6 years for accounting/tax purposes.

8. Your Rights

  • Under UK GDPR, you have the right to:
  • Access the personal data we hold about you.
  • Request correction or deletion.
  • Object to or restrict processing.
  • Withdraw consent for marketing.
  • Request a copy of your data (data portability).

To exercise these rights, contact admin@lookejobe.com. We will respond within 30 days.

9. Security

  • Shopify provides secure servers, encryption, and firewalls to protect your data.
  • Payment data is processed securely by Shopify Payments, PayPal, or other authorised providers.
  • We do not store your full credit/debit card details.

10. Cookies

  • Our website uses cookies to improve functionality, analytics, and advertising.
  • For details, see our Cookies Policy.

11. Updates to This Policy

We may update this Privacy Policy at any time. The latest version will always be available on this page.

12. Contact Us

For questions or data protection requests:

📧admin@lookejobe.com

📍 Looke Jobe Ltd, 189 Milton Road, Waterlooville, Hampshire, PO8 8SF